IMPORTANT! PRO is no longer providing computer repair services to the residential market.

Reliable Chicago Computer Repair & IT Services

Computer on the fritz, slow or unresponsive? Getting help is easy –
PRO offers fast and professional computer repair services in Chicago since 2003.

Free In-Shop Diagnosis

If the issues you have been experiencing aren’t straight-forward, we always offer a free diagnosis. No strings attached.

Fast Turnaround

We can diagnose any issue you might behaving within 1-2 business days to help keep you on the grid.

120-Day Warranty

Our hardware repairs come with a 120-day warranty, which serves as a testimony of our great repair quality and honesty.

Flat Rate Services

We don’t want you to have any unpleasant surprises, so we offer flat rates for most of our  computer services.

How can we help?

Small Business IT Support

PRO knows what is important for a small business—optimizing your managed services, getting great business IT support. and realizing your full potential without breaking your budget. Get the best Chicago Managed IT Services now.

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At PRO, the CLIENT COMES FIRST. We recognize that people and organizations have different technological skills and needs.  We strive in our approach to lend an empathetic ear to our clients’ situations and provide them with solid solutions. We can resolve just about any kind of computer IT issue, as we provide a high level of friendly and professional services at competitive rates. 

Whether you need help with laptop repair, virus removal, screen replacement, operating system issues, or setting up your wireless network—we can help. We also like to explain all your options to you and explain why the specific breakdown happened. We don’t want to keep all the good stuff to ourselves.

The PROs are a team of passionate people who love technology and to help others when technology breaks. Our core values are honesty, integrity, and professionalism.

Home Computer & Network Troubleshooting

In case you need to set up or troubleshoot your Home Network Setup, your Wi-Fi signal is weak, or you would like to have your printer set up, PRO can travel to you and get you properly set up.

Our knowledgeable PRO technicians also perform convenient in home tech  repair for a desktop computer, or laptop.
Our friendly technicians will make a trip to your business or home and will take care of your technical issues at the comfort of your own space.

The PRO techs will travel all around the Chicagoland area to offer solutions to problems that can not be taken care of remotely. We are here to make your personal computing simple.

Online Tech Support

Sometimes you might not have the time or the means to drop your desktop and laptop off at our Jefferson Park office. PRO offers convenient and reliable Remote Computer Repair and Online Tech Support for a variety of issues that can be taken care of remotely.

Whether it’s pesky pop-ups, a suspected virus or just software that you can’t figure out, PRO can help. We can take you on right as you call or schedule a remote support session later.

Our online remote support session setup is straight-forward and simple, and takes your privacy into consideration. Around 80% of software-related issues can be taken care of remotely, so don’t hesitate to give us a call and get quick and friendly help.

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We know how important TIME is for you and we know how frustrating it is when your PC computer or Mac laptop breaks down— you need a fast turnaround and a professional service. Whether it’s a crashed hard drive that needs data recovered, a virus infection or you just spilled water on your MacBook and don’t want to pay a fortune to fix it, we can help. Your device will be up and running and so will you.

You need a clear understanding of what is wrong with your device, and you need someone who will explain it to you in non tech-talk. PRO can do this for you.

Since 2003, our Chicago computer repair shop has specialized in desktop and laptop repair for all computer brands and models: Mac Pro, Air, Acer, Asus, Dell, Lenovo, HP, Sony, Toshiba, and more. If you ‘re looking for a different service, just let us know and we will be happy to come up with a solution!

In our 16 years of repairs, we have pretty much seen it all. We are happy to help you with every technological meltdown you might be having (well, not phones… sorry!)

We value our clients and believe in doing right by them. We offer flat rate pricing on all our specialized repairs and FREE diagnostic (for repairs not covered by our flat repair rates) for all carry-in or ship-in units. All hardware repairs are covered by our 120-day warranty.

PRO NO LONGER PROVIDES NON-BUSINESS COMPUTER REPAIR SERVICES

As of April 2022, after almost 20 years of servicing Chicago residents with in-shop and on-site services, PRO is now exclusively servicing small businesses and nonprofit organizations with their IT needs.

We thank you all for your support throughout the years 💖