IMPORTANT! PRO is no longer providing computer repair services to the residential market.

Remote Control

If you are having software issues on your computer and are in need of PRO remote support, you can get a head start on our nationwide online service.

Based on your operating system and support needs select one of the options below.

To start your session, please click on the your computer type and download our remote agent.

Windows (PC)

OSX (Mac)

Please note that you will not be able to start a remote session before you have set up an appointment with one of our techs.

Our online tech support session setup is straight-forward and simple, and takes your privacy into consideration. Around 80% of software-related issues can be taken care of remotely, so don’t hesitate to give us a call and get quick and friendly help. 

The PRO Online Computer Repair pricing is very simple:
We charge $95 per 30 minutes (which, in our experience, takes care of most software issues) and add time by 15-minute increments in case the issue is more complicated. 

In just over 17 years, PRO has grown from another ‘dime a dozen’ corner shop with humble beginnings in  Andersonville into the most trusted computer repair and technology services company in Chicago. 

Location & Hours


As of April 2022, after almost 20 years of servicing Chicago residents with in-shop and on-site services, PRO is now exclusively servicing small businesses and nonprofit organizations with their IT needs.

We thank you all for your support throughout the years 💖