Business networks can be a big security risk if they are not or are unproperly configured. PRO on-site techs will engineer a secure and fast network and implement it at the spot. We will troubleshoot any issue you might be having and assure the integrity of your complete infrastructure.
Reliable Home Computer Repair & Networking
Our reliable engineers will make a trip to your business or residence and will take care of your technical issues at the comfort of your own space.
In case you need to set up or troubleshoot your Home Network Setup, your Wi-Fi signal is weak, or you would like to have your printer set up, PRO can travel to you and get you properly set up. Our repair services are extremely convenient for anyone who doesn’t wish to or can’t leave their house.
Our reliable engineers will make a trip to your business or residence and will take care of your technical issues at the comfort of your own space. The PRO techs will travel all around the Chicagoland area to offer solutions to problems that can not be taken care of remotely.
Not in Chicago? If you’re having issues with software or your computer just acting strangely, we offer remote support across the United States.
New Computer Setup
Did your company purchase new computers, but they are missing all the necessary software to get work done? Or is it your personal computer that needs to be set up just like how you’re used to it? PRO will make everything work smoothly, starting from VPNs, correct software, network connections, and more.
Printer & Device Installation
Setting up a printer or another type of input device can be rather difficult remotely, and it doesn’t make a lot of sense to bring your whole setup to our office. PRO can travel to you and set up all your peripherals, ensuring everything works seamlessly.
Network Setup & Upgrade
NAS Setup & Backup
Network Attached Storage systems are very popular with growing small businesses, since they are easily scalable, cost-effective and convenient. PRO can set up your backup on a NAS and ensure you have a centralized data storage unit for all your business’ needs.
Wi-Fi Diagnostic & Repair
Is the Wi-Fi connection at your office spotty or unreliable? PRO will use specialized tools to figure out the weak spots of your network connection, then implement methods of fixing the issues—whether it’s adding Access Points, configuring the settings, or anything else, we can help.
Virus & Spyware Removal
If your system has been compromised by a malicious virus that is well-hidden or you simply don’t have time to drop it off at our Jefferson Park office, the PRO techs can come to you, run scans on all the office computers, secure your personal data and remove all malware from your computers.
We want our clients to be capable of troubleshooting their issues if they are interested. The PROs talk in layman’s terms and won’t try to make tech seem fancier than it is. After our engineers are done, your staff will be able to attempt the basic troubleshooting methods independently.
Our On-Site Computer or Network Troubleshooting pricing is straight-forward and without hidden fees.
On-Site Services for new clients are priced at $120 per hour with a 1-hour minimum, parking (if applicable) and no travel fee within 10 miles of our Jefferson Park office.
Billing after the first hour is done in 15-minute increments. Most problems are usually solved within 1 hour, and if you are further than 10 miles from us, we require a $40 travel fee.
How does it work?
Our on-site troubleshooting services are very convienient, straight-foward, and have a fixed rate.
If you’re interested in having a PRO come over and help you troubleshoot issues with your computer, network, or printer, you can give us a call or shoot us an email. After requesting an on-site service, a technician will be in touch within 24 hours to set up an appointment.
The PRO techs will travel all around the Chicagoland area to offer solutions to problems that can not be taken care of remotely.
In just over 16 years, PRO has grown from another ‘dime a dozen’ corner shop into the most trusted computer repair and technology services company in Chicago