IMPORTANT! PRO is no longer providing computer repair services to the residential market.

Professional & Fast Online Business Computer Repair

PRO offers convenient and reliable remote technical support and online tech support for a variety of computer problems that can be taken care of remotely. 

Sometimes you might not have the time or the means to drop your computer off at our Jefferson Park repair shop. PRO offers convenient and reliable Online PC Repair and Online Tech Support for Businesses for a variety of computer issues that can be taken care of remotely.

If you have a suspicion of malware on your computer, we highly recommend getting your computer checked out. Whether it’s pesky pop-ups, a suspected virus or just software that you can’t figure out, PRO can help and make sure you are secured. We can take you on right as you call or schedule an appointment later.

Our online computer repair service  setup is straight-forward and simple, and takes your privacy into consideration. Around 80% of software-related issues can be taken care of remotely with our remote PC, so don’t hesitate to give us a call and get quick and friendly help.

Malware & Pop-Up Removal

We see a lot of adware and malware in our clients’ computers. All it takes is clicking the wrong “download” button or even the X button, and you will be overwhelmed with the number of ads or ransomware. Removing even well-hidden unwanted software will be quick and easy with us.

Browser Troubleshooting

Can’t find your bookmarks, your browser is just not starting, or videos are playing wonkily? Whatever the issue is, we have probably seen it already. Troubleshooting browser issues systematically makes for a quick and pain-free experience.

Computer & Printer Setup

Are you a creature (wow, rude) of habit and would like to have your new computer set up exactly like your old one? We can set up your computer for you and make sure everything is where you expect it to be. If your wireless printer stops connecting to the computer, PRO will help you get through it.

Outlook Setup & Repair

If we had a dime for each time we had to troubleshoot Outlook issues with sending or receiving mail, opening or synchronizing folders, we would be swimming in gold like Scrooge McDuck. Luckily, practice makes perfect—we can figure out your issues quickly, so you can continue with work.

Software Installation

Do you need specific software installed on your computer in a specific way? Or is the software on your computer trying to update with no success? PROs will figure out what is causing issues and ensure everything is working properly and smoothly on your computer.

Windows & MacOS Troubleshooting

If it seems like your computer is offended at you and doesn’t want to cooperate, it might be time to call the PROs. We will talk things through with your machine and make sure to tame your computer once and for all. Mac, Windows—you name it, we do it.

How does it work?

Our online tech support session is straight-forward and simple, and takes your privacy into consideration. 
You just need your computer to boot up and a stable internet connection.

Once you are ready to start a remote session, you can give us a call or shoot us an email. Then, we will ask you to download our remote agent (which you can find at the bottom of this page) and run it on your computer. You need to specifically allow access for us to have control over your computer—after that, you can put your feet up and sit back. We got this.

Around 80% of software-related issues can be taken care of remotely, so don’t hesitate to give us a call and get quick and friendly help.

Years in Business
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In just over 17 years, PRO has grown from another ‘dime a dozen’ corner shop with humble beginnings in  Andersonville into the most trusted computer repair and technology services company in Chicago. 

Location & Hours


As of April 2022, after almost 20 years of servicing Chicago residents with in-shop and on-site services, PRO is now exclusively servicing small businesses and nonprofit organizations with their IT needs.

We thank you all for your support throughout the years 💖