About the PROs
We are just like you. We have friends and family, hobbies and dreams, you name it. We don’t like to take ourselves too seriously while delivering great results. Life is more fun that way.
We like what we do and enjoy helping others. Your problems are our problems, too.
PRO was founded by Florian Militaru in February of 2003. Trading up his French School plans for a fresh start, Florian came to the U.S. in September of 2002. He owned a small business in Romania, selling refurbished computers imported from Western Europe. Based on his experience with this, he decided to pursue a career as a computer technician in the Unites States.
He learned web design and search engine optimization on his own, which he used to establish an online presence. He made a home visit to his first client in May 2003 with just a screwdriver and a lot of confidence. Soon after, he started doing home visits regularly, helping people with their various computer problems.
Today, PRO is a well-established and renowned repair shop and business IT provider with more than triple its employee number and is taking steps towards having a nationwide presence.
Laura / Help Desk / Web
I moved to Chicago from Estonia just a few years back. I have worked as a translator for about 5 years and still do that on the side. Everyone who knows me will get regular updates about my Siamese cat (best cat in the world, sorry) whom I brought with me from Europe. I’m also an avid reader, love astronomy and play more Dead by Daylight than I’d like to admit.
Shares food all the time and brings a variety of snacks to the office.
Misses 90% of the attemps of trying to throw gum in the trash can
Casey / Help Desk
I moved to Chicago in 2016 from Williamston, Michigan where I had my own computer repair company. When I’m not saving the city from certain technological doom, I’m either binge-watching Netflix, reading comics, playing video games or jamming on the guitar.
Has an unlimited amount of patience. He is also amazing at mimicking any accent and sound.
Flings rubber bands at coworkers when they least expect it.
Andriy / Business Development
I moved to the US from Ukraine when I was 12 years old, and I have lived in Florida before moving to Chicago. I love playing games (Rocket League is my current favorite), and actually studied game design in college. I had my own reseller business before joining PRO, with the goal of automating the business and make it work extra smooth (in the works!).
Takes the edge off everyone by automating all the annoying little tasks.
Never ever hears the clients name on the phone the first time around. He thinks he needs a power to slow down time to fix it.
Adin / Sr. Help Desk
I used to spend a lot more of my free time with electronics. Now, you’re more likely to find me hiking or biking and enjoying nature and simple peaceful life. But I’ll never completely give up my tech toys — I’ve come to love my drone and making short videos about travel and life. After living in Chicago for 6 years, I’m now a digital nomad, working from Europe.
Makes the 8-hour time zone difference work for everyone and is amazing at helping everyone. Always asks you how you are.
Cosmin \ Wiring
I moved to the US in 2010 from Italy. I quickly became passionate about technology and everything it had to offer. When I’m not working, I’m either riding my motorcycle or spending time with my wife and daughter.
Always answers his phone and never says no when asked for a favor.
He can’t sit in an office for more than 2 hours, and he has a bad habit of drinking way too much coffee.
Florian - CEO / Owner
I was born and raised in Romania and in 2002 I gave up my French school plans for a fresh start in the US. After many unsuccessful attempts to join a company as a computer technician, I learned web design and SEO and started to do home visits, helping people with their computer issues — that’s how PRO got started.
Adores his company and clients, and is extremely understanding. Buys the rest of us lunch!
Wants everything to be done NOW. Makes ordering lunch a national crisis.
Henry / Advanced Repairs
I like to repair things and make electronic devices become alive again. I moved to the United States from Asia in 1991. I have been working in the repair industry for a long time, and I started working on Apple laptops when I came to work for PRO 5 years ago.
Shares his Pepsi that he brings in daily, has the best sarcastic jokes and takes responsibility for cleaning the fish tank.
Warms up seafood in the communal microwave.
In just over 16 years, PRO has grown from another ‘dime a dozen’ corner shop into the most trusted computer repair and technology services company in Chicago