IMPORTANT! PRO is no longer providing computer repair services to the residential market.

About the PROs

We are just like you. We have friends and family, hobbies and dreams, you name it. We don’t like to take ourselves too seriously while delivering great results. Life is more fun that way.

We like what we do and enjoy helping others. Your problems are our problems, too.

PRO was founded by Florian Militaru in February of 2003. Trading up his French School plans for a fresh start, Florian came to the U.S. in September of 2002. He owned a small business in Romania, selling refurbished computers imported from Western Europe. Based on his experience with this, he decided to pursue a career as a computer technician in the Unites States.

He learned web design and search engine optimization on his own, which he used to establish an online presence. He made a home visit to his first client in May 2003 with just a screwdriver and a lot of confidence. Soon after, he started doing home visits regularly, helping people with their various computer problems.

Today, PRO is a well-established and renowned repair shop and business IT provider with more than triple its employee number and is taking steps towards having a nationwide presence.

Sorin / Lead Repair Technician

I was born in Romania and moved to the US in the search of the American Dream. I like going to the botanical garden to unwind, camping and roller-skating. As a kid, my biggest dream was to have so many CDs that I would run out of places to put them. Now, I’ve upgraded my dreams to be the best IT professional that I can be.

PROs
Always helps others out, even when he is crazy busy. He’s a grade-A gentleman.

Cons
Asks everyone to do push-ups several times a day.

Casey / Help Desk

I moved to Chicago in 2016 from Williamston, Michigan where I had my own computer repair company. When I’m not saving the city from certain technological doom, I’m either binge-watching Netflix, reading comics, playing video games or jamming on the guitar.

PROs
Has an unlimited amount of patience. He is also amazing at mimicking any accent and sound.

Cons
Flings rubber bands at coworkers when they least expect it.

Laura / Help Desk / Web

I moved to Chicago from Estonia just a few years back. I have worked as a translator for about 5 years and still do that on the side. Everyone who knows me will get regular updates about my Siamese cat (best cat in the world, sorry) whom I brought with me from Europe. I’m also an avid reader, love astronomy and play more Dead by Daylight than I’d like to admit.

PROs
Shares food all the time and brings a variety of snacks to the office.

Cons
Misses 90% of the attemps of trying to throw gum (or anything else)  in the trash can

Cosmin \ Wiring

I moved to the US in 2010 from Italy. I quickly became passionate about technology and everything it had to offer. When I’m not working, I’m either riding my motorcycle or spending time with my wife and daughter.

PROs
Always answers his phone and never says no when asked for a favor.

Cons
He can’t sit in an office for more than 2 hours, and he has a bad habit of drinking way too much coffee.

Florian - CEO / Owner

I was born and raised in Romania and in 2002 I gave up my French school plans for a fresh start in the US. After many unsuccessful attempts to join a company as a computer technician, I learned web design and SEO and started to do home visits, helping people with their computer issues — that’s how PRO got started.

PROs
Adores his company and clients, and is extremely understanding. Buys the rest of us lunch!

Cons
Wants everything to be done NOW. Makes ordering lunch a national crisis.

In just over 17 years, PRO has grown from another ‘dime a dozen’ corner shop with humble beginnings in  Andersonville into the most trusted computer repair and technology services company in Chicago. 

Location & Hours

PRO NO LONGER PROVIDES NON-BUSINESS COMPUTER REPAIR SERVICES

As of April 2022, after almost 20 years of servicing Chicago residents with in-shop and on-site services, PRO is now exclusively servicing small businesses and nonprofit organizations with their IT needs.

We thank you all for your support throughout the years 💖