Bad Hard Drive Replacement
Since hard drives have moving parts, they are prone to breakage and wear-and-tear. Any bumps or falls your computer has suffered might also contribute to failing hard drives. If you just want more space and you have a limited budget, getting a new hard drive is a fairly cheap and good option (compared to the newer, faster and more expensive SSD). We can replace your failing drive quickly and transfer your data back on it (if recoverable). While replacing the drive we can also upgrade you to a larger one, so you can have more space for your files.
We backup all the files from inside of your user profile, that includes Desktop, Documents, and Pictures. Additional folders or files can be included at no extra cost up to 1TB / computer. We use VSS (Volume Shadow Copy Service) and provide Ransomware protection
Schedule: Every two hours, starting at midnight
Exceptions / Exclusions: We exclude the following file types: *.ost;*.exe;*.tmp;*.iso;*.pst;
Retention Policy: Files deleted locally will be purged form the cloud backup storage after 30 days
Notifications/ Alerts: PRO gets notified every time backup fails
Free Computer Diagnosis & Estimate
PRO offers a multitude of flat rate repairs that cover issues from motherboard repairs, screen replacement, hard drive problems, malware removal, and other services. PRO flat rate pricing is an upfront all-inclusive repair based on a specific problem and includes parts, labor and taxes.
PRO Care Essentials
Leave your computer maintenance and security in the hands of PROs. PRO Care Essentials is our proactive approach in monitoring your computer’s health to avoid problems, protect your system from viruses and malware and provide discounted rates for remote, on-site and in-shop repairs.
- Webroot Security-Anywhere Protection
- Anti-phishing Browser-Shield
- Monitor and Install Windows Security Updates
- Common Programs Updates (Adobe AIR, Adobe Acrobat Reader DC, Adobe Flash Player, Adobe Shockwave Player, Google Chrome, Java, Mozilla Firefox and Skype)
- Physical Disk Health and Space Checks
- Weekly Health Report
- 15% off for remote support, on-site services, and in-shop repairs
No contracts, cancel any time.