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Free Computer Diagnosis & Estimate
PRO offers a multitude of flat rate repairs that cover issues from motherboard repairs, screen replacement, hard drive problems, malware removal, and other services. PRO flat rate pricing is an upfront all-inclusive repair based on a specific problem and includes parts, labor and taxes.
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PRO Care Essentials
$10.00 Per MonthLeave your computer maintenance and security in the hands of PROs. PRO Care Essentials is our proactive approach in monitoring your computer’s health to avoid problems, protect your system from viruses and malware and provide discounted rates for remote, on-site and in-shop repairs.
- Webroot Security-Anywhere Protection
- Anti-phishing Browser-Shield
- Monitor and Install Windows Security Updates
- Common Programs Updates (Adobe AIR, Adobe Acrobat Reader DC, Adobe Flash Player, Adobe Shockwave Player, Google Chrome, Java, Mozilla Firefox and Skype)
- Physical Disk Health and Space Checks
- Weekly Health Report
- 15% off for remote support, on-site services, and in-shop repairs
No contracts, cancel any time.
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Cloud Backup
$15.00 Per MonthWe backup all the files from inside of your user profile, that includes Desktop, Documents, and Pictures. Additional folders or files can be included at no extra cost up to 1TB / computer. We use VSS (Volume Shadow Copy Service) and provide Ransomware protection
Schedule: Every two hours, starting at midnight
Exceptions / Exclusions: We exclude the following file types: *.ost;*.exe;*.tmp;*.iso;*.pst;
Retention Policy: Files deleted locally will be purged form the cloud backup storage after 30 days
Notifications/ Alerts: PRO gets notified every time backup fails
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Virus, Malware and Spyware Removal
$79.00Does your computer have one of the following symptoms?
- Slow performance
- Unusual error messages and warnings
- Re-routing to undesired sites
- Excessive “pop-up” advertisement
Whatever the problem is, you have come to the right place. PRO specializes in removing viruses and spyware from all computer models: Macs, MacBooks, PC laptops, PC desktops and all-in-ones.
Please note that the price is dependant on the specific damage. We will diagnose the issue for free to give you an exact quote.
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PC Laptop Battery Replacement
$79.00Are you having one of the following problems with your laptop?
- Your laptop battery isn’t holding a charge for long
- The battery is swollen and pushes the case up
- Your laptop emits a very specific smell
- You can’t use your laptop without it being on the charger
Whatever the problem is, you have come to the right place. PRO specializes in replacing batteries for all laptop brands and models: Acer, Asus, Dell, Lenovo, HP, Sony, Samsung, Toshiba, and more.
PRICING STARTS AT:
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Computer Overheating Repair
$79.00No matter what is making your computer overheat, we can diagnose the problem quickly and for free. Whether it’s the motherboard, GPU, or faulty fans, we can pinpoint the overheating issue and fix it.
Overheating can damage your computer’s components, including memory, the video card, and hard drive, and decreases the lifespan of the device significantly. -
Operating System Installation (Windows, Linux, macOS)
$89.00Looking to install a brand new operating system on your computer? Interested in macOS, Linux or Windows? Chicago based PRO can install a fresh operating system on your computer to get rid of corrupted files, clean it up or have you try out different systems to find your favorite. Our Operating System Installation service includes FREE diagnosis and comes with a 14-day warranty.
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Windows Install/Reinstall
$89.00 – $119.00Oftentimes, your computer will slow down over time because of all the temporary files, apps, and software on it. You might not even use all of it, but it all takes space and inevitably makes the computer run slower. When your computer is showing a blue screen error or is infected with malware, the simplest and most effective solution to either speed up the computer or simply make it work again would be to perform a clean operating system install.
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Laptop Hinge Repair
$89.00Laptop hinges are often prone to breakage since the lid is usually opened and closed several times per day. Most often, we see damage occurring from clients opening the lid from either of the sides of the screen instead of the middle part. If you notice your laptop lid opens extremely easily, or the screen won’t stay in a specific position, it’s time to consider hinge repair. Laptop hinges already loose or cracked? Make sure to keep the laptop in a position that doesn’t inflict further damage. If you close the laptop and it makes a clicking and cracking sound, you might damage the bezel further.
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Windows Upgrade
$89.00Is your computer still working on the older versions of Windows, like Windows 8, 8.1 or 7? There are many good reasons to switch over to the newest Operating System, including:
- Continuous security patches, which won’t be applied to Windows 7 starting in 2020
- Improved speed
- A convenient layout, including the Start Menu and Action Center
- Easier syncronization between devices
- More customization options with light and dark modes, and much more.
PRO will upgrade your computer’s older OS to a fresh version of Windows 10 for a flat rate and makes sure you have all your files and software right where you want them. With the new version, you can enjoy the speed and security without any compromises!
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Memory/RAM Upgrade
$89.00Are you familiar with the following issues?
- Can’t open too many browser tabs without the computer crashing
- Using intensive programs (such as Photoshop) feels very laggy
- Switching between tabs or programs causes your computer to be unresponsive
- You’re a fast typer, but the computer can’t catch up
- Multitasking is not an option due to the slowness
Having the mentioned issues might mean you can benefit from adding some Random Access Memory to your computer.
The amount of RAM we can add depends on your computer and its motherboard type. We can present you with different options and find the optimal solution.
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Bad Hard Drive Replacement
$89.00Since hard drives have moving parts, they are prone to breakage and wear-and-tear. Any bumps or falls your computer has suffered might also contribute to failing hard drives. If you just want more space and you have a limited budget, getting a new hard drive is a fairly cheap and good option (compared to the newer, faster and more expensive SSD). We can replace your failing drive quickly and transfer your data back on it (if recoverable). While replacing the drive we can also upgrade you to a larger one, so you can have more space for your files.
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Motherboard Replacement
$90.00Having issues with your laptop’s motherboard? PRO provides a wide range of services for problems including, but not limited to:
- No Power
- No POST (Power on Self Test)
- Random shut downs
- Power issues
Whatever the problem is, you have come to the right place. PRO specializes in repairing or replacing computer motherboards for all laptop brands and models: Acer, Asus, Compaq, Dell, Lenovo, Gateway, HP, Sony, Samsung, Toshiba, and more.
Please note that the price is dependant on the specific damage. We will diagnose the issue for free to give you an exact quote.
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Charging Port Repair
$119.00Does your laptop have one of the following problems?
- Your laptop fell from the table or somebody tripped over the wire and now you have to jiggle the power cable into the right position for the laptop to receive power
- When you plug your power cable in the back of the laptop the connection feels loose
- Charging doesn’t begin despite plugging the power adapter in the DC jack
Whatever the problem is, you have come to the right place. PRO specializes in repairing or replacing laptop DC power jacks for all laptop brands and models: Acer, Asus, Compaq, Dell, Lenovo, Gateway, HP, Sony, Samsung, Toshiba, and more.
Please note that the price is dependant on the specific damage. We will diagnose the issue for free to give you an exact quote.
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LCD Screen Replacement
$120.00Does your PC laptop have one of the following problems?
- Broken/cracked LCD Screen
- Vertical or horizontal lines on the screen
- Dim or flickering screen
- Faded LCD screen
Whatever the problem is, you have come to the right place. PRO specializes in repairing or replacing laptop LCD screens for all laptop brands and models: Acer, Asus, Compaq, Dell, Lenovo, Gateway, HP, Sony, Samsung, Toshiba, and more.
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PC SSD Upgrade with Imaging
$149.00 – $249.00An SSD upgrade with Imaging speeds up your computer significantly while keeping all your files, pictures, and software right where you left it.
A solid state drive upgrade is perfect for someone who wants their computer to be significantly faster and more responsive. SSD’s will offer a great speed boost when starting up your computer and doing day-to-day computer… things. Solid state drives are also significantly less likely to fail!
Please note that the price is dependant on the current market prices. We will give you a free exact quote before proceeding with the upgrade.
Not sure of the problem?
Whether your computer just won’t boot, the screen is blank, your charger doesn’t work or you’re having any other issue you can’t pinpoint, PRO offers a FREE diagnosis and estimate within 1-2 days, no strings attached. Walk-ins welcome!
Issues with your PC laptop? Whether it’s a cracked screen, a virus infection, or a failing hard drive—PRO can help. We have been on the computer repair arena in Chicago since 2003, and we have seen our fair share of screen repairs, virus removals, computer upgrades, software issues, and so much more.
We take pride in our work on PC computers and have polished our internal systems for years to make the back-end work as smooth and quick as possible. After we have received your computer, you can just log in to our Repair Portal to keep an eye on any updates. We have automated every tedious task without losing the personal touch—we think it just allows us to allocate more time to understand the client issues and offer the best support.
PRO also offers remote support for software issues, and in-home appointments for Chicago computers. Let us know what you’re dealing with so we can get you some help.
Diana O.
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I brought my laptop for repair and was very pleasantly surprised at how quickly the problem was diagnosed and resolved. The communication was efficient and customer service was absolutely wonderful!
Grace C.
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What a hassle free experience! I called in about my laptop related issue and they told me to come right in and they'd take a look at it. I attempted to fix the issue myself--a broken off laptop key, but was unsuccessful in doing so. Long story short, they were able to fix it for me in no time.
Robert S.
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I had a virus on my laptop and the professionals at PRO had it fixed in 24 hrs. I was so relieved that they were able to fix it so quickly. The repair was excellent and I recommend them to anyone seeking help with their electronic devices.
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PC not turning on?
Laptop painfully slow?
Charging port loose?
Screen cracked?
Spilled water on your laptop?
Accidentally deleted data?
PC won’t boot up?
Battery won’t hold charge?
Computer randomly shuts off?
Need data transferred?
PRO offers a multitude of flat rate repairs that cover issues from motherboard repairs, software problems, laptop DC/power jack issues, data transfers, replacing laptop screens, OS reinstalls, and more.
PRO flat rate pricing is an upfront all-inclusive repair based on a specific problem and includes parts, labor, and taxes. For a complete list of our offered flat rates, choose your computer type from the top menu.
We are experienced in repairing the following models: Asus, Acer, Lenovo, Compaq Dell, HP, MSI, and more.